Attrition is a major issue
hitting many IT companies. 25%-40% attrition is becoming common. In some
streams like BPO it is even higher. This means year-on-year companies have
25%-40% resources hired as backfills to existing positions. On top of this
companies will have to hire for fresh demand. This in it selves becomes very
complicated process to handle for HR and Recruitment.
Some of the questions that pose
major challenges to companies...
Where are these new-age challenges
coming from? Are companies now different from earlier? Our managers’ competency
level going down than it was before? How did managers manage these people
challenges in the past? Why are these modern day techniques not helping control
the situation? How do we control attrition? How do we control these issues now?
Do we have any early warning systems for this? If yes, why are they not
functioning effectively?
There are many reasons behind
Attrition. Most common ones ‘better pay package’, ‘want to work onsite’... At times these look petty excuses. The cause
might be something else. There is no early warning system to track human
emotions. No matter, even if companies do various 1-on-1, SKIP meetings, counselling
these won’t come up. This needs a grass root analysis. The problem may not be
the same what the employees are quoting during exit interview. It can be the
way they are treated. Just because they don’t want to ‘burn the bridges’, they
rarely bring out these issues about Managers.
People Management – The "Dying Art"
Often we see projects failing.
Reason can be bad execution, wrong strategy and bad expectations set. Many
companies don't even realize that 80%-85% (or more) projects fail because of
bad managers who don’t know how to manage teams well. These managers don't even
pay attention to the people working under them and start applying more
pressure. Attrition is one of the key issues why projects fail. We can hire new
talent from the market but having them trained and brought up to speed is
another challenge. It is 2-4 (or more in niche skills) months process. In most
of the cases these newbie create teaming issues as well. That opens new can of
worms. All these can be controlled / managed by proper 'People Management'. People Management is becoming a dying art.
Understanding ones team and playing to
their strength is always the strongest trait for any successful manager. Understanding
the weakness and helping the team get trained takes care of the 80%-90%
challenges.
Thank You for reading. You can
send in your feedback / comments to info@venitsolutions.com
Definitely this is very much needed. Attrition is killing
ReplyDelete